about us
Who We Are
W-PNP is a locally owned and operated information-technology firm. We were established in October 2002, We saw a great need to provide these necessary IT services throughout the Imperial Valley and the market accepted our concept and welcomed us with open arms.
Our professional staff has over thirty years of combined specialized experience in helping local businesses arrange internet technology and adapt reliable and effective management information systems to serve their needs. We serve our clients both in the Imperial and Mexicali Valleys. Our clients range from governmental offices, local customs house brokers, retail businesses, restaurants and local offices.
Our Values
Customer Satisfaction: One hundred percent care and attention, friendliness and willingness to be of service - these are the key areas we have to focus on in our dealings with our customers. We make our customers feel that they can rely on us - in any situation. These guiding principles are the foundation for all our company processes and internal communications.
Market Leadership: As the regional market leader for wireless internet services and IT support, we set high standards for everything we do. Our focus is on top quality services and products, constant new and further technical developments and on stable-value, highly practical products. We seek to constantly improve our market position and secure our long term success by concentrating on our ability to innovate, our expertise, our understanding of market requirements and by providing top quality service.
Technological Leadership: We drive our innovations constantly forward by keeping the customer uppermost in our mind and by maintaining due regard for cost effectiveness and quality. That is why we subject new technologies to extensive testing and experimentation both within the company and with our customers before we build them into our services.
Responsibility: We accept responsibility and follow this principle through in all our dealings as a company. As an employer we hold our employees in admiration. We take steps on an ongoing basis to promote, extend and strengthen the team ethic within our company. We safeguard the interests of our company and our shareholders. As a technology oriented company we undertake to use resources carefully and to respect the need for sustainability in the context of the environment.
Profitability: We have a common objective. Everyone in our company makes a contribution towards generating profit - which helps to finance our continuing growth and our technological leadership. We seek constantly to improve our technical processes. The best development processes combined with unambiguous communications produce process efficiency
